Cookie policy
1. Definitions and Interpretation
2. Information About Us
- Registered address: Avenue des Arts 6, 1210 Brussels
- Email address: your email
- Telephone number: your phone
3. How Does Our Site Use Cookies?
- 3.1 Our Site may place and access certain first-party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- 3.2 By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than Us. Third-party Cookies are used on Our Site for analytics and for marketing purposes. For more details, please refer to section 4 below.
- 3.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
-
3.3.1 Strictly Necessary Cookies
A Cookie falls into this category (usually first-party cookies) if it is essential to the operation of Our Site as without them we cannot provide the functionality that you need to use this website. For example, essential cookies help remember your preferences as you navigate through the online school, also support functions such as logging in, and payment transactions. -
3.3.2 Functionality Cookies
Functional Cookies allow our web site to remember choices you make, e.g. your user name, log in details and language preferences and any customizations you make to pages during your visit. They are necessary to provide features and services specific to individual users. -
3.3.3 Analytics Cookies
It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it. -
3.3.4 Marketing/Targeting Cookies
It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties. -
3.3.5 Third Party Cookies
Third-party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third-party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above). -
3.3.6 Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site. -
3.3.7 Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
- 3.4 Cookies on Our Site are not permanent and will expire as indicated in the table below.
- 3.5 For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy
- 3.6 For more specific details of the Cookies that We use, please refer to the table below.
4. What Cookies Does Our Site Use?
- 4.1 The following first-party Cookies may be placed on your computer or device:
Name of Cookie | Purpose | Strictly Necessary | Expires |
XSRF-TOKEN | Preserves User Login information and states | Yes | When you close your browser |
DPSettings | Preserves the user's Cookie policy preferences | Yes | 12 days |
slim_session | Preserves User Login information and states | Yes | 2.5 days |
affiliate | Tracks purchases made through affiliate links to ensure proper credit is given to the affiliate partner. | No | Depends on your affiliate cookie settings |
- 4.2 The following strictly necessary third-party Cookies may be placed on your computer or device (remove stripe cookies from the list if you don’t use stripe):
Name of Cookie | Provider | Purpose | Expires |
__stripe_sid | checkout.stripe.com | Used to process payments for our website. | 30 minutes |
__stripe_mid | checkout.stripe.com | Used to distinguish users. | 1 year |
cid | checkout.stripe.com | Used to process payments for our website. | 3 months |
vuid | vimeo.com | These cookies are used by Vimeo to collect analytics tracking information. | 3 years |
player | player.vimeo.com | These cookies are used by Vimeo to collect analytics tracking information. | 1 year |
cf_clearance | www.cloudflare.com | Used by clouflare to specify the duration that our website is accessible to a visitor that successfully completed a previous Captcha or challenge. | 4 hours |
- 4.3 Our Site uses the following functional Cookies (remove cookies not exploited in your school):
Olark
Name of Cookie | Provider | Purpose | Expires |
hblid | academy.enoll.org | a visitor identifier that we use only on your site to remember this visitor between visits | 2 years |
wcsid | academy.enoll.org | a session identifier that we use only on your site to keep track of a single chat session | When you close your browser |
olfsk | academy.enoll.org | storage identifier that we use to maintain chat state across pages (e.g. message history) | 2 years |
_okbk | academy.enoll.org | extra state information (e.g. chat box being open/closed) | When you close your browser |
_ok | academy.enoll.org | most recent Olark site ID (security measure) | When you close your browser |
_oklv | academy.enoll.org | the Olark loader version (for improved caching) | When you close your browser |
_okla | academy.enoll.org | used for caching purposes (loaded from CDN vs. loaded from our infrastructure) | When you close your browser |
_okgid | academy.enoll.org | used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed | When you close your browser |
_okac | academy.enoll.org | used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed | When you close your browser |
_okdetect | academy.enoll.org | Used for detecting when storage contexts have changed due to things like ssl or host transitions (helps maintain your chat across pages). | When you close your browser |
_okck | academy.enoll.org | Used to test whether the visitor's browser allows cookies to be stored. | When you close your browser |
Name of Cookie | Provider | Purpose | Expires |
tawk_uuid_ | academy.enoll.org | HTTP cookie | |
twk_idm_key | academy.enoll.org | Visitor connection management | Session |
twk_token_ | academy.enoll.org | HTML local storage | |
tawk_uuid_propertyId | academy.enoll.org | Visitor tracking | 6 months |
tawkUUID (deprecated) | academy.enoll.org | Visitor tracking | 6 months |
__tawkuuid (deprecated) | academy.enoll.org | Visitor tracking | 6 months |
ss (deprecated) | academy.enoll.org | Visitor session management | Session |
TawkConnectionTime | academy.enoll.org | Manages visitor connection | Session |
Tawk_xxxxxxx (deprecated) | academy.enoll.org | Visitor preference | 6 months |
Name of Cookie | Provider | Purpose | Expires |
pubsub_cookie | academy.enoll.org | This cookie is used for the freshchat service | When you close your browser |
hop- | academy.enoll.org | This cookie is used for the freshchat service | When you close your browser |
academy.enoll.org | This cookie is used for the freshchat service | When you close your browser | |
_ | academy.enoll.org | This cookie is used for the freshchat service | 1 year |
pnctest | academy.enoll.org | This cookie is used for the freshchat service | 1 year |
Name of Cookie | Provider | Purpose | Expires |
ZD-zE_oauth | academy.enoll.org | Stores the authentication token once the user has been authenticated. | 2 hours |
ZD-currentTime | academy.enoll.org | Sets the time when page loads. | Forever |
ZD-settings | academy.enoll.org | Stores a hash of settings so that we don't keep sending blips after the initial one | Forever |
ZD-suid | academy.enoll.org | Session id for pathfinder. | 20 minutes |
ZD-buid | academy.enoll.org | Collects Machine ID. | Forever |
_answer_bot_service_session | academy.enoll.org | Used to uniquely identify a user session when using Answer Bot Article Recommendations. | When you close your browser |
Name of Cookie | Provider | Purpose | Expires |
intercom-id-[app_id] | academy.enoll.org | Anonymous visitor identifier cookie. As people visit your site they get this cookie. | 9 months |
intercom-session-[app_id] | academy.enoll.org | Identifier for each unique browser session. This session cookie is refreshed on each successful logged-in ping, extending it one week from that moment. The user can access their conversations and have data communicated on logged-out pages for 1 week, as long as the session isn’t intentionally terminated with Intercom('shutdown');, which usually happens on logout. |
1 week |
intercom-device-id-[app_id] | academy.enoll.org | Identifier for each unique device that interacts with the Messenger. It is refreshed on each successful ping, extending it another 9 months. We use this cookie to determine the unique devices interacting with the Intercom Messenger to prevent abuse. |
9 months |
- 4.4 Our Site uses analytics services provided by your analytics services, if any. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and services offered through them.
- 4.5 The analytics services used by Our Site use Cookies to gather the required information. You do not have to allow us to use these Cookies, however, whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
- 4.6 The analytics services used by Our Site uses the following Cookies (remove cookies not exploited in your school):
Name of Cookie | Provider | Purpose | Expires |
_ga | academy.enoll.org | Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years |
_gat | academy.enoll.org | Google Analytics: Used by Google Analytics to throttle the request rate. | When you close your browser |
_gid | academy.enoll.org | Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | When you close your browser |
_ga_container-id | academy.enoll.org | Used to persist session state. | 2 years |
Name of Cookie | Provider | Purpose | Expires |
mp_#_mixpanel | academy.enoll.org | MixPanel: Cookie used by MixPanel for analytics purposes | 1 year |
Name of Cookie | Provider | Purpose | Expires |
__smToken | academy.enoll.org | The __smToken is set once you login to Sumo and is checked to verify whether you are logged into Sumo or not | 1 year |
__smSmartbarShown | academy.enoll.org | cookie is set when the Smart Bars are shown on your website | 1 year |
__smVID | academy.enoll.org | Used to display relevant advertising | 1 month |
__smSessionId | academy.enoll.org | Used by Sumo to establish a cookie on a users computer to begin a session to enable Sumo products | When you close your browser |
__smListBuilderShown | academy.enoll.org | cookie is set when the List Builder is shown on your website | 1 year |
__smScrollBoxShown | academy.enoll.org | cookie is set when the Scroll box is shown on your website | 1 year |
__smWelcomeMatShown | academy.enoll.org | Cookie is set when the Welcome mat is shown on your website | 1 year |
__smListBuilderOptOut | academy.enoll.org | Is set when a visitor clicks an "Opt-Out" button on the List Builder | 1 year |
__smSmartBarOptOut | academy.enoll.org | Is set when a visitor clicks an "Opt-Out" button on Smart bars | 1 year |
__smScrollBoxOptOut | academy.enoll.org | Is set when a visitor clicks an "Opt-Out" button on Scroll box | 1 year |
__smWelcomeMatOptOut | academy.enoll.org | Is set when a visitor clicks an "Opt-Out" button on welcome mat | 1 year |
__smSubscribed | academy.enoll.org | Is set when a visitor subscribes via any of the List Builder, Welcome Mat, Scroll Box or Smart Bars they are shown on your website | 1 year |
-
4.7 Targeting/Marketing cookies
Targeting/Marketing cookies are used to track visitors across websites. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. If you do not allow these cookies, you will experience less targeted advertising (remove cookies not exploited in your school):
Name of Cookie | Provider | Purpose | Expires |
_fbp | academy.enoll.org | Identifies browsers for advertising and site analytics services | 90 days |
fr | facebook.com | Delivers advertisement products such as real-time bidding from third-party advertisers | 90 days |
datr | facebook.com | Identifies the web browser used to connect to Facebook; enhances security and site integrity | 2 years |
c_user | facebook.com | Contains the user ID of the currently logged-in user | 1 year< |
xs | facebook.com | Contains session number and secret number for security | Varies, tied to session |
sb | facebook.com | Helps improve friend suggestions | 2 years |
oo | facebook.com | Opt-out of Facebook showing ads based on activity on third-party websites | 5 years |
presence | facebook.com | Contains user's chat state (e.g., which chat tabs are open) | End of session |
Name of Cookie | Provider | Purpose | Expires |
__hstc | academy.enoll.org | The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). | 6 months |
hubspotutk | academy.enoll.org | This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. | 6 months |
__hssc | academy.enoll.org | This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. | 30 min |
__hssrc | academy.enoll.org | Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. | session |
messagesUtk | academy.enoll.org | This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor. | 6 months |
Name of Cookie | Provider | Purpose | Expires |
ci_session | refersion.com | Preserves users states across page requests. | When you close your browser |
refersion_csrf_code | refersion.com | Sets csrf token to prevent cross site request forgery. | When you close your browser |
__cfduid | refersion.com | Used by the content network, Cloudflare, to identify trusted web traffic. | 1 year |
Name of Cookie | Provider | Purpose | Expires |
ads/ga-audiences | academy.enoll.org | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | When you close your browser |
Name of Cookie | Provider | Purpose | Expires |
Fomo.hstry-count-since-first-event- | academy.enoll.org | Used by Fomo for showing user notifications. | Persistent |
Fomo.hstry-first-timestamp- | academy.enoll.org | Used by Fomo for showing user notifications | Persistent |
Fomo.snv- | academy.enoll.org | Used by Fomo for showing user notifications | Persistent |
5. Consent and Control
- 5.1 Before Cookies are placed on your computer or device, you will be shown a banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of Cookie that We use.
- 5.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- 5.3 The links below provide instructions on how to control Cookies in all mainstream browsers:
- 5.3.1 Google Chrome
- 5.3.2 Microsoft Internet Explorer
- 5.3.3 Microsoft Edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
- 5.3.4 Safari (macOS)
- 5.3.5 Safari (iOS)
- 5.3.6 Mozilla Firefox
- 5.3.7 Android (Please refer to your device’s documentation for manufacturers’ own browsers)
6. Changes to this Cookie Policy
- 6.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
- 6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
7. Further Information
- 7.1 If you would like to know more about how We use Cookies, please contact Us at academy@enoll.org.
- 7.2 For more information about privacy, data protection and our terms and conditions, please visit the following:
- 7.2.1 Privacy Policy
- 7.2.1 Terms & Conditions
European Network of Living Labs ivzw
VAT number: BE0824.793.473
Avenue des Arts 6, 1210 Brussels, Belgium
© ENoLL 2024
Marta De Los Rios White is the interim Head of Capacity Building and Research at ENoLL. She is a Process Engineer with a Master in Sustainable Cities with international project management experience (South and North America, Africa, Europe). She has great experience in sustainable and participative process improvement and co-creation of solutions with a systemic and strategic thinking approach. She has a very good understanding of various thematic areas such as climate change, climate adaptation, sustainability, sustainable production, circular economy, process improvement, urban sustainability, life cycle assessment and life cycle thinking. She is familiar with Urban Living Labs and co-creation in the urban environment. She is an experienced project manager with 10 years of experience supporting the implementation of international cooperation projects for different donors and specially for the European Commission in a variety of technical areas.
Spela Zalokar is a Senior Project Manager and Capacity Builder at ENoLL, specializing in Urban Living Labs and climate neutrality initiatives. With academic credentials in European Studies and Politics & Society, she brings a profound understanding of the social, political, and environmental dynamics shaping urban landscapes. Spela is adept at developing and implementing innovative tools and methodologies tailored to Living Labs' unique challenges, including the Co-creation toolkit and the Urban Living Lab Mapping Canvas. Her work focuses on fostering stakeholder collaboration, driving sustainable urban development, and empowering communities in co-creating their urban environments. Prior to her current role, Spela gained valuable experience in EU institutions such as the European Parliament and the European Commission (DG REGIO), providing her with insights into EU intricacies that inform her work on Living Labs and related initiatives.
Martina Desole has 20 years of experience in the international public sphere, specializing in R&D policy orientation, public engagement, advocacy, and science diplomacy. She has collaborated extensively with the European Commission, Ministries, and Funding Agencies in over 15 extra-European countries. Currently, Martina serves as the Director of the European Network of Living Labs (ENoLL), where she leads the organization in promoting innovation through user-driven research and fostering public-private partnerships across Europe and beyond. Previously, Martina was the Head of Unit for International Cooperation and Innovation at APRE - Agency for the Promotion of the European Research. In this role, she managed and coordinated over 15 International Cooperation projects and served as the National Contact Point for Industrial Technologies from the Sixth Framework Programme through Horizon 2020. She also led the ERACAN Platform and the EU–Canada Programme Level Cooperation Task Force. Martina holds a degree in International Law, a postgraduate diploma in European Policies, and a Second Level Master in Global Environmental Policies.
Noemi Caiazzo is a Junior Trainer and Project & Communication Manager at ENoLL, where she collaborates in EU projects, contributes to the organisation and management of Capacity Building initiatives, and developes effective communication strategies. Since February 2024, Noemi is also the Single Point of Contact for the ENoLL Energy & Environment Working Group, fostering collaboration among industry leaders and facilitating high-level dialogues on crucial topics. With a Master's in International Relations in the Digital Era, and driven by a deep interest in sustainable energy solutions, she brings with her a unique perspective, focusing on bridging the gap between technology and environmental issues. Noemi has recently won the Premio America Giovani, through which she is currently pursuing a Master's in Leadership for International Relations and Made in Italy. Her aim is to further refine her expertise in key sectors and make a significant impact on a global scale.
Koen Vervoort is the Senior Stakeholder Strategist at ENoLL. He has a heart for Living Labs and stakeholder engagement and creating added values via connecting people and opportunities. After 13 years of managing teams within Mc Donald’s, Nike, IKEA, and his own private business, he took his first steps in the open innovation landscape during the first ever living lab project in Belgium, i-City, back in 2006. As from 2009 he gained more experience by the creation and management of a new team of Living Lab colleagues within IBBT, iMinds and imec, a Flemish R&D hub for digital technologies with a focus on Living Labs. In 2020, he became ENoLL’s Network Builder, focusing on co-creating & -developing added values for all the members of ENoLL and interested organizations. Today, as Senior Stakeholder Strategist, he advises the Secretariat and Executive board of ENoLL concerning the strengthening and expansion of the ENoLL network. Next to this he developed a harmonized evaluation framework for all diverse types of Living Labs. He has large experience in leading teams & managing complex stakeholder ecosystems to guarantee the sustainability of networks.
Giulia Campodonico has over 15 years of work experience in EU policies and projects in the Research and Innovation field. Her passion for technology, co-creation, and innovation led her to join ENoLL in 2022 as Head of Projects. In this role, Giulia focuses on coordinating the association work on proposal preparation and project management, while also supporting ENoLL’s services to members and advocacy efforts. In this context, Giulia is the coordinator of the SOILL Framework Partnership and the SOILL-Startup project. Funded by the European Commission’s Mission "A Soil Deal for Europe”, these actions aim to support the network of 100 Soil Health Living Labs and Lighthouses across Europe. Before joining ENoLL, Giulia led the EU proposals team at the Italian Institute of Technology (IIT), where she worked on 150+ proposals and projects connecting research with real-world applications. Her background in political sciences, journalism, European studies, and project management brought her to Brussels, where she has worked for different European non-profit organizations, including EUROCITIES, as an EU project manager, focusing in particular on green and digital innovation.
Next to his activities at ENoLL, Dimitri Schuurman is a university business developer at imec-MICT-Ghent University and a visiting professor at the department of Industrial Systems Engineering and Product Design of the Faculty of Engineering and Architecture at Ghent University. He holds a PhD in innovation management in Living Labs from Ghent University (UGent) and the Free University of Brussels (VUB) in Belgium. Together with his imec colleagues, Dimitri developed a specific Innovation Management methodology with supporting innovation canvasses (under the label ‘Innovatrix’), specifically designed for multi-stakeholder and multidisciplinary innovation projects. He also leads a special interest group on Living Labs in the International Society for Professional Innovation Management (ISPIM). His main interests and research topics are in the areas of open innovation, user innovation and innovation management.
Mariem Chakroun is a Project Manager at ENoLL and is in charge of planning and managing project activities as well as monitoring the progress of the work. She is also implementing communication activities and dissemination actions. She has also worked on several international cooperation projects in various domains, ranging from public health, education & employment, art & culture and trade facilitation. Moreover, she has significant experience in managing art events/literary meetings and supporting artists between France and Tunisia, her native country. Her educational background in engineering combined to her experience and interest in the international cooperation has led her to pursue a career in international project management. Prior to ENoLL she has worked as a consultant for the GIZ, the European Union Delegation in Tunisia, the French Institute in Tunisia, and the African Development Bank (ADB).
Elina Makousiari is a proactive Junior Project Manager and Capacity Building Trainer at ENoLL. With an MEng in Urban Resilience and an MSc in Urban Environmental Management, she combines a strong academic foundation with hands-on experience. Elina has international experience across academia, advisory, and research, with a robust background in sustainable urban development, policy-making, and strategic planning. At ENoLL, Elina plays a key role in implementing EU-funded projects, focusing on knowledge sharing, capacity building, stakeholder engagement, and dissemination. She collaborates closely with diverse stakeholders to drive project outcomes, ensuring best practices in Living Labs, co-creation, and urban sustainability are effectively integrated.
Her expertise spans urban management, strategic planning, and policy-making, particularly in the Global South and Europe, with a focus on climate resilience, urban planning, and placemaking.
Dolinda Cavallo is a Project Manager at the European Network of Living Labs (ENoLL). She holds a master's degree in international relations from the University of Bologna - Forlì Campus, along with a bachelor's degree in foreign languages and cultures where she studied English, Spanish, and Russian at the University of Pavia. Her career spans various European countries where she has contributed to non-profit organizations as both a Project Manager and Coordinator of EU-funded projects covering diverse areas such as agriculture, soil, environment, migration, and social inclusion. Currently, Dolinda is actively engaged in ENoLL's portfolio of Agri and Soil-related projects and co-chairs the working group on Agriculture, Agrifood, and Rural issues.
Ömer Onur is the Managing Director of Başakşehir Living Lab and has been leading its innovation and technology initiatives since 2012. His work focuses on the development of innovative products and services and supporting entrepreneurs and startups. He also serves as the Project Coordinator for H2020 and Horizon Europe projects at Başakşehir Municipality. Ömer has been an active ENoLL trainer since 2020, sharing his expertise in project management and organizational development. With over 30 years of corporate experience at Ford, Ericsson, and Turkcell, Ömer brings a wealth of knowledge to his current roles. He is also an Angel Investor and recently became the Chairperson of the Angel Effect Pty Co, an investment fund based in Istanbul. Ömer holds a B.Sc. in Production/Industrial Engineering from Aston University and an MBA from the University of Melbourne. Since 2020, Ömer is advisory board member of Bodrum Living Lab.
Abdolrasoul (Rasoul) Habibipour, Ph.D., is an Assistant Professor in Information Systems at Luleå University of Technology, where he also manages Botnia Living Lab. His research focuses on participatory design and user engagement in information systems development, with a particular emphasis on Living Labs. Rasoul has over 13 years of experience in IT project management, software design, and development. He is involved in teaching and supervising students at all academic levels and has published extensively in international journals and conferences. Rasoul also holds a research fellowship at Stellenbosch University in South Africa. He has been involved in various international innovation and research projects, particularly those focusing on digital transformation and Living Labs. Rasoul serves as a guest editor, track chair, and reviewer for several scientific journals and conferences.
Juan Antonio Bertolín is the Managing Director
of Espaitec, the Scientific, Technological, and Business Park of the
Universitat Jaume I. He oversees connecting companies within the park to the
global innovation ecosystem through technology scouting, open innovation, and
project management. For over 10 years, Juan Antonio has led the UJI.>LAB
Living Lab, focusing on fostering innovation and collaboration among startups,
spin-offs, and other businesses. His work involves strategic planning and the
implementation of hybridization management and innovation protocols, making him
a key figure in the development of the Living Lab's ecosystem.
Andra Cenan Glăvan is an Intellectual Property
Specialist at the Centre for Innovation and Technology Transfer at West
University of Timișoara. She advises on intellectual property rights, helping
researchers and academics navigate patenting, trademark registration, and copyright
protection. Andra’s work extends to the UVT Digital and Green Living Lab, where
she plays a key role in implementing innovation processes that align with
Living Lab methodologies. She has experience in co-creation activities aimed at
providing legal and social assistance to underprivileged groups. Andra is also
a second-year Ph.D. candidate in Human Rights Law and European Union Law,
pursuing her degree in co-tutelage between West University of Timișoara and the
University of Turin. Her academic background enriches her approach to research,
innovation, and training.
Professor Sonja Pedell is the Director of Swinburne Living Lab at
Swinburne University of Technology, Australia’s oldest ENoLL-accredited lab.
Located in the School of Design’s Centre for Design Innovation, the lab focuses
on co-creating socio-technical systems for wellbeing across diverse user
groups, including older adults and culturally diverse communities. Sonja has
led co-design training for organizations, promoting participatory approaches
and inclusive internal cultures. She holds a Ph.D. in Human-Computer
Interaction from The University of Melbourne and a Master’s in Psychology from
the Technical University of Berlin. Her research and teaching emphasize
innovative design solutions for complex social issues.
Gareth Priday is a director of the Australian Living Labs Innovation
Network (ALLIN) and an active practitioner at Swinburne Living Lab. With a
decade of experience in foresight and community wealth-building, Gareth has
supported the development of Living Labs both in Australia and internationally.
He collaborates with Action Foresight and Ethical Fields to develop actionable
insights for governments, businesses, and international bodies. Gareth’s
expertise in foresight and innovation makes him a valuable contributor to the
Living Labs network, where he applies his skills to drive sustainable
development and social innovation.
Monika Machowska has 25 years of experience
working in various public and private sectors, including NGOs, law firms, and
diplomatic missions. For the past 15 years, she has been with Krakow Technology
Park, where she currently serves as Deputy Director, overseeing stakeholder
management, business development services, and strategic planning. Monika has
been involved in creating and coordinating projects related to new
technologies, entrepreneurship, and innovation. She is also a member of
supervisory boards in Krakow-based startups and a council member of the
European Network of Living Labs. Her passion for design thinking and creative
methods drives her work in supporting startups and technology companies.
Agnieszka Włodarczyk-Gębik is a senior manager with nearly 30 years of
experience in finance, FMCG, government, and NGOs. Since 2013, she has been at
Krakow Technology Park, coordinating regional and international projects
focused on smart cities, innovation, and regional policies. Agnieszka was
instrumental in launching and accrediting Krakow Living Lab, supporting
startups in designing products that meet client needs. She is a strong advocate
of Living Lab methodology and has served as a moderator and evaluator for smart
city challenges and hackathons. Agnieszka also lectures on smart cities and
Living Lab methodologies at the Jagiellonian University.
Aurora Agostinis is a Junior Project Manager at the European Network of Living Labs (ENoLL). She has a bachelor’s degree in Oriental Languages and is currently graduating her Master’s degree in International Relations the Digital Era. Aurora joined ENoLL at the beginning of 2022, and since then she has been actively involved in the Projects Unit and Proposal Writing team. Her main role is to support the management and implementation of ENoLL projects and the preparation of proposals for competitive bids. Aurora’s interest spans from foreign cultures to international relations, digital transformation, open innovation, and sustainable development. Aurora is particularly passionate about leveraging technology to bridge cultural divides and promote a more inclusive, nature-friendly future.
Arianna Marucci is a Junior Project Manager at ENoLL. Fascinated by the intersection of new technologies and cultural diversity, she holds a Master’s degree in International Relations in the Digital Era. At ENoLL, Arianna contributes to the Projects Unit and the Proposals Writing team, where she supports the management and implementation of various projects, as well as the preparation of proposals for competitive bids.In her role, Arianna is also part of the coordination team for the GILL (Gendered Innovation Living Labs) project, where she is gaining valuable experience in the coordination of EU projects.
Contact form
Still unsure how to start your journey with us?
Get in contact with us by using this form
We're excited to hear from you and will get back to you shortly. At ENoLL, we value every connection within our community and are here to support your journey in open innovation and Living Labs.
Stay tuned, and we look forward to being in touch soon!
Warm regards,
The ENoLL Team
With over 12 years of experience at Kraków Technology Park (KPT), Urszula Woźniak has supported a wide range of innovative ICT companies. Her responsibilities have included selecting groundbreaking ideas, managing recruitment processes, organizing services, and fostering both technological and business collaborations. She has actively contributed to the creation and coordination of projects focused on new technologies, Industry 4.0, the Circular Economy, open innovation. With a background in environmental engineering, Ula is deeply passionate about climate change, the circular economy, and sustainable development.