Privacy policy
This Policy sets out the general policies on data privacy and protection and will help every person who uses our website and/or services (“you”, “your”) understand how ENoLL, collects, uses, shares and protects the personal data you provide to us visiting one of our websites (https://enoll.org/; https://openlivinglabdays.com), filling in surveys distributed by us, subscribing to our newsletters, participating in our events and directly communicating with us via email.
We are responsible for the collection, processing and use of your personal data in accordance with the legal requirements of the General Data Protection Regulation of the European Union (GDPR). We take data protection seriously and are committed to the protection of your personal data.
1. What personal data do we collect?
- Your IP address.
- Your name and contact information, including email address and telephone number, and job. If required, your residence, place and date of birth.
- Other relevant information regarding user interaction (such as interests and preferences, data profile regarding your online (clicking) behavior on our website etc.).
2. Why do we collect your personal data?
- To respond to your query;
- To better understand your needs.
- To improve our services and products.
- To send you promotional emails containing the information we think you will find interesting, provided that you have consented, or not objected (as the applicable data protection law may provide) to the use of your data for this purpose. If you receive our advertisement, you may object at any time, and we will not send you any further advertising mailings.
- To contact you to fill out surveys and participate in other types of market research. To customize our website according to your online behavior and personal preferences. All data collected via surveys will only be used to analyze that data and produce general anonymous results. We will never publish your personal data without your explicit personal consent upfront.
3. On what legal basis is your personal data processed?
- if necessary for compliance with our legal obligations;
- if necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract;
- if necessary in order to protect your vital interests or the vital interests of another natural person; a legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests; or
- if necessary for the performance of a task carried out in the public interest;
- if necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data;
- if you have given consent to the processing of your personal data for one or more specific purposes;
4. Who processes your personal data?
ENoLL is the controller, meaning, the legal person which, alone or jointly with others, determines the purposes and means of the processing of personal data.
5.2: Processors
ENoLL is free to engage a processor, meaning a natural or legal person, public authority, agency or other body which processes personal data on behalf of ENoLL. Such processor is committed to confidentiality or is under an appropriate statutory obligation of confidentiality. The processor shall at processes the personal data only on documented instructions from the controller.
ENoLL has engaged the following categories of processors:
- For HR purposes (e.g. payroll service provider, social secretariat);
- For accountancy purposes;
- For legal purposes;
- For audit purposes;
5. Where is your data held.
6. Who receives your personal data?
Your personal data will only be processed for internal use within ENoLL ivzw. Your personal data will not be sold, passed on or communicated be passed on to third parties.
7. Your Right to Withhold Information
Personal data may be retained for the period during which claims can be asserted against us or insofar as we are otherwise legally obliged to do so or if legitimate business interests require further retention (e.g., for evidence and documentation purposes). As soon as your personal data are no longer required for the above-mentioned purposes, they will be deleted or anonymized, as appropriate. Your personal data will be deleted in case you have exercised your right of erasure.
8. Your rights
In accordance with, and as far as provided by the GDPR, you have the right to access, rectification and erasure of your personal data, the right to restriction of processing or to object to our data processing. In addition you have the right to receive certain personal data in machine readable format (data portability). You also have the right to withdraw your consent to our processing of your personal data at any time.
We reserve the right to enforce statutory restrictions on our part, for example if we are obliged to retain or process certain data, have an overriding or legitimate interest (insofar as we may invoke such interests) or need the data for asserting claims. If exercising certain rights will incur costs on you, we will notify you thereof in advance.
For further information on each of those rights, including the circumstances in which they apply, please contact us. If you would like to exercise any of those rights, please: email or write to our Data Protection Officer: privacy@enoll.org.
9. Safeguarding and securing the personal data
ENoLL is committed to securing your personal data and keeping it confidential. ENoLL has taken appropriate technical and organizational security measures to protect your personal data from data theft, unauthorized access, alteration, deletion and misuse by implementing the latest technologies and software, which help us safeguard all the information we collect.
We also have procedures in place to deal with any suspected data security breach.
We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
10. Our Cookie Policy
Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit).
The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems. Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
11. Links to Other Websites
Our website contains links that lead to other websites. If you click on these links ENoLL is not held responsible for your data and privacy protection. Visiting those websites is not governed by this Policy. Make sure to read the privacy policy documentation of the website you go to from our website.
12. Restricting the Collection of your Personal Data
At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:
When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don’t want to disclose your personal information.
If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.
ENoLL will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.
13. Adaptation or removal of your Personal Data
If you want your data to be adapted or removed, please contact us via privacy@enoll.org. If you have other remarks, please contact us via privacy@enoll.org.
14. Right to introduce a complaint
You have the right to file a complaint with the supervisory authority, being the Belgian Data Protection Authority (https://www.autoriteprotectiondonnees.be/citoyen/agir/introduire-une-plainte). You can contact them as follows: Address: Rue la Presse / Persstraat 35, 1000 Brussels Email: contact@apd-gba.be.
15. Changes to this Policy
This Policy was last modified on 15 July 2024. This version of the Policy applies as the current version.
We reserve the right to change this Policy at any given time, of which you will be informed without undue delay via our website and e-mail, respectively. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
All changes will be effective from that date. However, in the event that any modifications to this privacy notice materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change and, where required by applicable law or as we otherwise deem appropriate, to obtain your consent.
16. How to contact us
If you have any questions regarding data protection, if you would like to receive further information or if you would like to exercise any of your rights in relation to your personal data, please contact us by email at privacy@enoll.org and/or communications@enoll.org.
European Network of Living Labs ivzw
VAT number: BE0824.793.473
Avenue des Arts 6, 1210 Brussels, Belgium
© ENoLL 2024
Marta De Los Rios White is the interim Head of Capacity Building and Research at ENoLL. She is a Process Engineer with a Master in Sustainable Cities with international project management experience (South and North America, Africa, Europe). She has great experience in sustainable and participative process improvement and co-creation of solutions with a systemic and strategic thinking approach. She has a very good understanding of various thematic areas such as climate change, climate adaptation, sustainability, sustainable production, circular economy, process improvement, urban sustainability, life cycle assessment and life cycle thinking. She is familiar with Urban Living Labs and co-creation in the urban environment. She is an experienced project manager with 10 years of experience supporting the implementation of international cooperation projects for different donors and specially for the European Commission in a variety of technical areas.
Spela Zalokar is a Senior Project Manager and Capacity Builder at ENoLL, specializing in Urban Living Labs and climate neutrality initiatives. With academic credentials in European Studies and Politics & Society, she brings a profound understanding of the social, political, and environmental dynamics shaping urban landscapes. Spela is adept at developing and implementing innovative tools and methodologies tailored to Living Labs' unique challenges, including the Co-creation toolkit and the Urban Living Lab Mapping Canvas. Her work focuses on fostering stakeholder collaboration, driving sustainable urban development, and empowering communities in co-creating their urban environments. Prior to her current role, Spela gained valuable experience in EU institutions such as the European Parliament and the European Commission (DG REGIO), providing her with insights into EU intricacies that inform her work on Living Labs and related initiatives.
Martina Desole has 20 years of experience in the international public sphere, specializing in R&D policy orientation, public engagement, advocacy, and science diplomacy. She has collaborated extensively with the European Commission, Ministries, and Funding Agencies in over 15 extra-European countries. Currently, Martina serves as the Director of the European Network of Living Labs (ENoLL), where she leads the organization in promoting innovation through user-driven research and fostering public-private partnerships across Europe and beyond. Previously, Martina was the Head of Unit for International Cooperation and Innovation at APRE - Agency for the Promotion of the European Research. In this role, she managed and coordinated over 15 International Cooperation projects and served as the National Contact Point for Industrial Technologies from the Sixth Framework Programme through Horizon 2020. She also led the ERACAN Platform and the EU–Canada Programme Level Cooperation Task Force. Martina holds a degree in International Law, a postgraduate diploma in European Policies, and a Second Level Master in Global Environmental Policies.
Noemi Caiazzo is a Junior Trainer and Project & Communication Manager at ENoLL, where she collaborates in EU projects, contributes to the organisation and management of Capacity Building initiatives, and developes effective communication strategies. Since February 2024, Noemi is also the Single Point of Contact for the ENoLL Energy & Environment Working Group, fostering collaboration among industry leaders and facilitating high-level dialogues on crucial topics. With a Master's in International Relations in the Digital Era, and driven by a deep interest in sustainable energy solutions, she brings with her a unique perspective, focusing on bridging the gap between technology and environmental issues. Noemi has recently won the Premio America Giovani, through which she is currently pursuing a Master's in Leadership for International Relations and Made in Italy. Her aim is to further refine her expertise in key sectors and make a significant impact on a global scale.
Koen Vervoort is the Senior Stakeholder Strategist at ENoLL. He has a heart for Living Labs and stakeholder engagement and creating added values via connecting people and opportunities. After 13 years of managing teams within Mc Donald’s, Nike, IKEA, and his own private business, he took his first steps in the open innovation landscape during the first ever living lab project in Belgium, i-City, back in 2006. As from 2009 he gained more experience by the creation and management of a new team of Living Lab colleagues within IBBT, iMinds and imec, a Flemish R&D hub for digital technologies with a focus on Living Labs. In 2020, he became ENoLL’s Network Builder, focusing on co-creating & -developing added values for all the members of ENoLL and interested organizations. Today, as Senior Stakeholder Strategist, he advises the Secretariat and Executive board of ENoLL concerning the strengthening and expansion of the ENoLL network. Next to this he developed a harmonized evaluation framework for all diverse types of Living Labs. He has large experience in leading teams & managing complex stakeholder ecosystems to guarantee the sustainability of networks.
Giulia Campodonico has over 15 years of work experience in EU policies and projects in the Research and Innovation field. Her passion for technology, co-creation, and innovation led her to join ENoLL in 2022 as Head of Projects. In this role, Giulia focuses on coordinating the association work on proposal preparation and project management, while also supporting ENoLL’s services to members and advocacy efforts. In this context, Giulia is the coordinator of the SOILL Framework Partnership and the SOILL-Startup project. Funded by the European Commission’s Mission "A Soil Deal for Europe”, these actions aim to support the network of 100 Soil Health Living Labs and Lighthouses across Europe. Before joining ENoLL, Giulia led the EU proposals team at the Italian Institute of Technology (IIT), where she worked on 150+ proposals and projects connecting research with real-world applications. Her background in political sciences, journalism, European studies, and project management brought her to Brussels, where she has worked for different European non-profit organizations, including EUROCITIES, as an EU project manager, focusing in particular on green and digital innovation.
Next to his activities at ENoLL, Dimitri Schuurman is a university business developer at imec-MICT-Ghent University and a visiting professor at the department of Industrial Systems Engineering and Product Design of the Faculty of Engineering and Architecture at Ghent University. He holds a PhD in innovation management in Living Labs from Ghent University (UGent) and the Free University of Brussels (VUB) in Belgium. Together with his imec colleagues, Dimitri developed a specific Innovation Management methodology with supporting innovation canvasses (under the label ‘Innovatrix’), specifically designed for multi-stakeholder and multidisciplinary innovation projects. He also leads a special interest group on Living Labs in the International Society for Professional Innovation Management (ISPIM). His main interests and research topics are in the areas of open innovation, user innovation and innovation management.
Mariem Chakroun is a Project Manager at ENoLL and is in charge of planning and managing project activities as well as monitoring the progress of the work. She is also implementing communication activities and dissemination actions. She has also worked on several international cooperation projects in various domains, ranging from public health, education & employment, art & culture and trade facilitation. Moreover, she has significant experience in managing art events/literary meetings and supporting artists between France and Tunisia, her native country. Her educational background in engineering combined to her experience and interest in the international cooperation has led her to pursue a career in international project management. Prior to ENoLL she has worked as a consultant for the GIZ, the European Union Delegation in Tunisia, the French Institute in Tunisia, and the African Development Bank (ADB).
Elina Makousiari is a proactive Junior Project Manager and Capacity Building Trainer at ENoLL. With an MEng in Urban Resilience and an MSc in Urban Environmental Management, she combines a strong academic foundation with hands-on experience. Elina has international experience across academia, advisory, and research, with a robust background in sustainable urban development, policy-making, and strategic planning. At ENoLL, Elina plays a key role in implementing EU-funded projects, focusing on knowledge sharing, capacity building, stakeholder engagement, and dissemination. She collaborates closely with diverse stakeholders to drive project outcomes, ensuring best practices in Living Labs, co-creation, and urban sustainability are effectively integrated.
Her expertise spans urban management, strategic planning, and policy-making, particularly in the Global South and Europe, with a focus on climate resilience, urban planning, and placemaking.
Dolinda Cavallo is a Project Manager at the European Network of Living Labs (ENoLL). She holds a master's degree in international relations from the University of Bologna - Forlì Campus, along with a bachelor's degree in foreign languages and cultures where she studied English, Spanish, and Russian at the University of Pavia. Her career spans various European countries where she has contributed to non-profit organizations as both a Project Manager and Coordinator of EU-funded projects covering diverse areas such as agriculture, soil, environment, migration, and social inclusion. Currently, Dolinda is actively engaged in ENoLL's portfolio of Agri and Soil-related projects and co-chairs the working group on Agriculture, Agrifood, and Rural issues.
Ömer Onur is the Managing Director of Başakşehir Living Lab and has been leading its innovation and technology initiatives since 2012. His work focuses on the development of innovative products and services and supporting entrepreneurs and startups. He also serves as the Project Coordinator for H2020 and Horizon Europe projects at Başakşehir Municipality. Ömer has been an active ENoLL trainer since 2020, sharing his expertise in project management and organizational development. With over 30 years of corporate experience at Ford, Ericsson, and Turkcell, Ömer brings a wealth of knowledge to his current roles. He is also an Angel Investor and recently became the Chairperson of the Angel Effect Pty Co, an investment fund based in Istanbul. Ömer holds a B.Sc. in Production/Industrial Engineering from Aston University and an MBA from the University of Melbourne. Since 2020, Ömer is advisory board member of Bodrum Living Lab.
Abdolrasoul (Rasoul) Habibipour, Ph.D., is an Assistant Professor in Information Systems at Luleå University of Technology, where he also manages Botnia Living Lab. His research focuses on participatory design and user engagement in information systems development, with a particular emphasis on Living Labs. Rasoul has over 13 years of experience in IT project management, software design, and development. He is involved in teaching and supervising students at all academic levels and has published extensively in international journals and conferences. Rasoul also holds a research fellowship at Stellenbosch University in South Africa. He has been involved in various international innovation and research projects, particularly those focusing on digital transformation and Living Labs. Rasoul serves as a guest editor, track chair, and reviewer for several scientific journals and conferences.
Juan Antonio Bertolín is the Managing Director
of Espaitec, the Scientific, Technological, and Business Park of the
Universitat Jaume I. He oversees connecting companies within the park to the
global innovation ecosystem through technology scouting, open innovation, and
project management. For over 10 years, Juan Antonio has led the UJI.>LAB
Living Lab, focusing on fostering innovation and collaboration among startups,
spin-offs, and other businesses. His work involves strategic planning and the
implementation of hybridization management and innovation protocols, making him
a key figure in the development of the Living Lab's ecosystem.
Andra Cenan Glăvan is an Intellectual Property
Specialist at the Centre for Innovation and Technology Transfer at West
University of Timișoara. She advises on intellectual property rights, helping
researchers and academics navigate patenting, trademark registration, and copyright
protection. Andra’s work extends to the UVT Digital and Green Living Lab, where
she plays a key role in implementing innovation processes that align with
Living Lab methodologies. She has experience in co-creation activities aimed at
providing legal and social assistance to underprivileged groups. Andra is also
a second-year Ph.D. candidate in Human Rights Law and European Union Law,
pursuing her degree in co-tutelage between West University of Timișoara and the
University of Turin. Her academic background enriches her approach to research,
innovation, and training.
Professor Sonja Pedell is the Director of Swinburne Living Lab at
Swinburne University of Technology, Australia’s oldest ENoLL-accredited lab.
Located in the School of Design’s Centre for Design Innovation, the lab focuses
on co-creating socio-technical systems for wellbeing across diverse user
groups, including older adults and culturally diverse communities. Sonja has
led co-design training for organizations, promoting participatory approaches
and inclusive internal cultures. She holds a Ph.D. in Human-Computer
Interaction from The University of Melbourne and a Master’s in Psychology from
the Technical University of Berlin. Her research and teaching emphasize
innovative design solutions for complex social issues.
Gareth Priday is a director of the Australian Living Labs Innovation
Network (ALLIN) and an active practitioner at Swinburne Living Lab. With a
decade of experience in foresight and community wealth-building, Gareth has
supported the development of Living Labs both in Australia and internationally.
He collaborates with Action Foresight and Ethical Fields to develop actionable
insights for governments, businesses, and international bodies. Gareth’s
expertise in foresight and innovation makes him a valuable contributor to the
Living Labs network, where he applies his skills to drive sustainable
development and social innovation.
Monika Machowska has 25 years of experience
working in various public and private sectors, including NGOs, law firms, and
diplomatic missions. For the past 15 years, she has been with Krakow Technology
Park, where she currently serves as Deputy Director, overseeing stakeholder
management, business development services, and strategic planning. Monika has
been involved in creating and coordinating projects related to new
technologies, entrepreneurship, and innovation. She is also a member of
supervisory boards in Krakow-based startups and a council member of the
European Network of Living Labs. Her passion for design thinking and creative
methods drives her work in supporting startups and technology companies.
Agnieszka Włodarczyk-Gębik is a senior manager with nearly 30 years of
experience in finance, FMCG, government, and NGOs. Since 2013, she has been at
Krakow Technology Park, coordinating regional and international projects
focused on smart cities, innovation, and regional policies. Agnieszka was
instrumental in launching and accrediting Krakow Living Lab, supporting
startups in designing products that meet client needs. She is a strong advocate
of Living Lab methodology and has served as a moderator and evaluator for smart
city challenges and hackathons. Agnieszka also lectures on smart cities and
Living Lab methodologies at the Jagiellonian University.
Aurora Agostinis is a Junior Project Manager at the European Network of Living Labs (ENoLL). She has a bachelor’s degree in Oriental Languages and is currently graduating her Master’s degree in International Relations the Digital Era. Aurora joined ENoLL at the beginning of 2022, and since then she has been actively involved in the Projects Unit and Proposal Writing team. Her main role is to support the management and implementation of ENoLL projects and the preparation of proposals for competitive bids. Aurora’s interest spans from foreign cultures to international relations, digital transformation, open innovation, and sustainable development. Aurora is particularly passionate about leveraging technology to bridge cultural divides and promote a more inclusive, nature-friendly future.
Arianna Marucci is a Junior Project Manager at ENoLL. Fascinated by the intersection of new technologies and cultural diversity, she holds a Master’s degree in International Relations in the Digital Era. At ENoLL, Arianna contributes to the Projects Unit and the Proposals Writing team, where she supports the management and implementation of various projects, as well as the preparation of proposals for competitive bids.In her role, Arianna is also part of the coordination team for the GILL (Gendered Innovation Living Labs) project, where she is gaining valuable experience in the coordination of EU projects.
Contact form
Still unsure how to start your journey with us?
Get in contact with us by using this form
We're excited to hear from you and will get back to you shortly. At ENoLL, we value every connection within our community and are here to support your journey in open innovation and Living Labs.
Stay tuned, and we look forward to being in touch soon!
Warm regards,
The ENoLL Team
With over 12 years of experience at Kraków Technology Park (KPT), Urszula Woźniak has supported a wide range of innovative ICT companies. Her responsibilities have included selecting groundbreaking ideas, managing recruitment processes, organizing services, and fostering both technological and business collaborations. She has actively contributed to the creation and coordination of projects focused on new technologies, Industry 4.0, the Circular Economy, open innovation. With a background in environmental engineering, Ula is deeply passionate about climate change, the circular economy, and sustainable development.